Category: For Your Workplace

Customer Experience (CX) Certification by Forrester.

Source: Forrester /PRNewswire Forrester, a leading research and advisory firm based in the US, has launched a training program to help businesses develop their people to create better customer experiences. The program offers a unique blend of hands-on learning and self-paced lessons in a digital learning platform, taught by Forrester experts. The lessons  leverages Forrester’s…

Is ghosting an employer becoming an acceptable practice ?

Normally we have heard candidates and job seekers complain when they don’t hear from prospective employers or recruiters.  These days employers are increasingly seeing that prospective job seekers / applicants abruptly cut off communication. The term ghosting refers to the case when the job seekers go silent on the employers.  We have seen this happening…

6 essential skills for an effective recruiter.

What are the essential skills for an effective recruiter ? People skills. Understanding of the market and business. Being tech friendly. Analytical ability & understanding of metrics. Effective communication. Effective negotiation skills. What are the essential skills for an effective recruiter ? What makes a great recruiter ? If you are a recruiter – be…

Diversity and inclusion at workplace – findings from a TimesJobs study.

TimesJobs Survey (c) TimesJobs.com In a recent study, TimesJobs, one of India’s leading job portals concludes that nearly 45% of the employees experience unequal treatment due to their physical appearance. Some key insights that emerge from the survey of over 2000 of India Inc.’s employees, about the much-hyped diversity & inclusion programs at the various…