Citi India has elevated Arjun Chowdhry as its consumer banking business head managing the domestic retail banking, wealth management, credit cards, loans and mortgages.
The appointment is effective January 8, Citi India said in a statement.
Arjun will join the Asia Consumer Leadership team to ensure alignment with global and regional priorities attracting the right talent to build world class teams.
Arjun will be reporting to Ashu Khullar, CEO, Citi India and Fabio Fontainha, APAC & EMEA Head of Retail Banking.
The bank said, “Chowdhry joined Citi as a management associate and has held diverse roles, starting with consumer operations, moving to wealth management, NRI (non-resident Indian) and deposit products, credit cards, loans and payments.”
Arjun holds a B.Sc. (Hons) degree from St Stephen’s College, Delhi, and a PGDM (MBA) from the Indian Institute of Management (IIM), Bangalore.
The bank said, “Citi follows a segment-led strategy with a clear focus on digitization of the entire banking life cycle, from acquisition through transactions and servicing, resulting in strong growth in new-to-bank clients, volume and wallet share. Citibank India continues to have the leadership in wealth management, being the largest foreign bank in terms of AUM. Citibank India has redefined digital engagement with a revamped Citi Mobile app. Digital is the most preferred channel for Citibank India’s consumer banking customer engagement, with about 75 percent of financially active customers accessing their accounts through the bank’s online portal and mobile app, over 96 percent transactions done via self-service.”
