Ratnakar Bank Limited, a scheduled commercial bank headquartered in the Mumbai region of Maharashtra, today announced the appointment of Pankaj Sharma as Chief Operations Officer.
Pankaj will oversee the bank’s operations and corporate services function. He would be reporting to R. Gurumurthy, Head of Risk & Governance at the Bank.
Previously, he was working with Axis Bank, where he was heading the Retail Operations while running Process Quality, Change Management, and Lean Six Sigma initiatives across the bank.
Pankaj has also spearheaded the ATM Channel, Phone Banking and Branch Automation & Digital Initiatives at Axis Bank. He previously worked with GE Countrywide, ICICI Bank and ICICI Prudential Life Insurance Co.
“We have been scaling up our operations and Pankaj’s appointment is in line with our growth strategy. As we continue to enhance our capabilities, Pankaj’s rich experience, coupled with his knowledge and expertise will contribute immensely to further strengthen our operations unit and take it to the next phase of excellence,” said R Gurumurthy, Head of Risk & Governance at RBL Bank.
Pankaj holds MBA from Symbiosis, Pune and Bachelor’s Degree in Business Studies from the University of Delhi.