Kapture CRM, a Customer Relationship Management (CRM) software firm, announced that Pavit Ponnanna will be stepping into the position of Head of CX (Customer Experience). With cross-functional experience of 21+ years in customer services, operations management, Pavit’s strength is customer experience and brings a deep understanding of the CX landscape, the statement said. Pavit will play […]
Tag: Kapture CRM
Kapture CRM, a homegrown customer support automation platform, has appointed Ashish Mittal as VP – Customer Success. Ashish’s new role will entail assisting Kapture in developing a stronger relationship with their customers. Ashish has 15 years of experience and has worked with companies in a variety of industries, including Sensio enterprises (a deep-tech startup), Freedom […]