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Investment

SaaS startup Kapture raises $4 mn funding from PE firm India Alternatives

Kapture CX, a customer support platform for enterprises, has raised $4 million from India Alternatives, a private equity fund, according to ETtech report. The Bengaluru-based startup has been expanding on-ground operations in five countries: the US, the UAE, Indonesia, Saudi Arabia and India. The company last raised funds in July—a $4 million round led by […]

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Investment

Customer experience platform Kapture CX raises $4 mn in Series A funding

Kapture CX, a SaaS-based customer experience platform, has raised $4 million in a Series A funding round led by Cactus Venture Partners (CVP), an early growth-stage venture capital fund. The automation platform offers a suite of solutions for enterprise customers. The platform helps improve their customer experience by streamlining and automating customer support over calls, […]

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Executive Movements

CX platform Kapture appoints Shella Seth as President of Sales

Kapture CX -a renowned SaaS-based Customer Experience platform, announced the appointment of Shella Seth as President of Sales, effective 05-06-2023 . With her appointment, Kapture CX aims to enhance its sales capabilities to strengthen its leadership position and acquire a huge market share across international markets, a statement said. With more than 2.5 decades of experience […]

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Executive Movements

Kapture onboards Sanchit Sood as Chief Operating Officer

Kapture – a renowned SaaS-based Customer Experience platform has announced the appointment of Sanchit Sood, the company’s new Chief Operating Officer (COO), effective from 9th May 2023. With more than a decade of experience, Sanchit is recognized for his ability to balance his visionary tendency with a practical flow in business. He has worked at multiple levels and […]

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Executive Movements

Kapture CRM appoints Jagadeesan Kumar as Chief Financial Officer

Kapture CRM, a Customer Relationship Management (CRM) software firm, has appointed Jagadeesan Kumar as its Chief Financial Officer and Head of Corporate Development.  His appointment comes at a time when the leading enterprise-grade, SaaS-based customer experience platform is successfully helping 1000+ brands in 16 countries to make customer service more intelligent and contextual, a statement said. After […]