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Corporate

Haptik partners with Zendesk to enable AI-driven Customer Support

Jio Haptik Technologies Limited, a Conversational AI company and a subsidiary of Reliance Jio Platforms, has announced a strategic collaboration with Zendesk, Inc., to help businesses transform customer experience and combine AI-driven automation with human-powered empathy. “Working with Zendesk, Inc. gives us the opportunity to power thousands of organizations around the world with AI-driven connected […]

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News

Zuper, Zendesk collaborate to help organizations transform customer service experience

Zuper, a platform for intelligent workforce management, announced its integration with Zendesk Inc. This integration will enable organizations to better align their customer support and field service teams to provide the best possible customer experience.  Zuper is already working with thousands of customers worldwide and has handled over Two million work orders, the Company said […]