Firstsource Solutions Limited, a leading global business process outsourcing provider, announced the appointment of Ritesh Mohan Idnani as Managing Director and Chief Executive Officer of the company, with effect from September 1, 2023. He succeeds Vipul Khanna, who has retired from the role of MD & CEO of the company, with effect from August 31, 2023.
According to the company’s exchange filing, “the Board of Directors, at its meeting held on 01 September, 2023, appointed Mr. Ritesh Mohan Idnani (DIN: 06403188) as an Additional Director-the Managing Director and Chief Executive Officer, subject to all applicable approvals, with effective from September 01, 2023.”
Ritesh Mohan Idnani is an accomplished industry executive with more than 28 years of experience in both public and private enterprises in technology and technology-enabled services. He brings expertise in enterprise B2B across both services (applications, infrastructure, and business process) and products (SaaS/ BPaaS/PaaS/ AI and ML).
Most recently, Idnani was with Uniphore, an enterprise grade, AI native company where he was the Chief Revenue Officer. During his time there, he partnered with the founders to help grow the business more than 2.5x and established Uniphore as the market leader in conversational AI.
Prior to Uniphore, Idnani was with Tech Mahindra where he was the President of a $1.4 billion portfolio of businesses (BPS, Software Products & Platforms and Experience Design), which he grew at 7-8 times the industry growth rate at industry leading margins. Ritesh has also worked both as CEO and advisor in VC/ private equity backed portfolio companies in the financial services, healthcare and technology verticals. He was part of the leadership team at Infosys where he helped scale the business from $100 million to $8 billion in revenue. Idnani spent his formative years in Citigroup and PwC.
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