Tag: IT Service Management

Posten Norge and Infosys collaborate to develop next generation IT service management capability

Infosys, a global leader in next-generation digital services and consulting, announced that it has been selected by Posten Norge as a strategic partner to digitally transform its IT Service Management function. Through this collaboration, Infosys will establish a best-in-class IT Service Desk and adapt Posten Norge’s IT processes for new age software delivery methods, the…

Freshworks and Pink Elephant EMEA partner to provide IT Service Management solution

Pink Elephant EMEA, a global IT Service Management specialist, has announced a partnership with Freshworks Inc., a leading software company empowering businesses to delight their customers and employees. The partnership will enable Pink Elephant EMEA and Freshworks to provide their IT Service Management (ITSM) know-how and deliver the intuitive consumer-grade user experience employees now expect, the…