Tag: Kapture CRM

Kapture CRM appoints Pavit Ponnanna as Head of CX (Customer Experience)

Kapture CRM, a Customer Relationship Management (CRM) software firm, announced that Pavit Ponnanna will be stepping into the position of Head of CX (Customer Experience).  With cross-functional experience of 21+ years in customer services, operations management, Pavit’s strength is customer experience and brings a deep understanding of the CX landscape, the statement said. Pavit will play…

Kapture CRM expands its leadership team with the addition of Ashish Mittal as Vice President of Customer Success

Kapture CRM, a homegrown customer support automation platform, has appointed Ashish Mittal as VP – Customer Success. Ashish’s new role will entail assisting Kapture in developing a stronger relationship with their customers. Ashish has 15 years of experience and has worked with companies in a variety of industries, including Sensio enterprises (a deep-tech startup), Freedom…