AskSid has announced its integration with Zalo, Vietnam’s digital communication channel.
The company said in a statement, “As a retail-specific digital shopping assistant, AskSid has supported global retail brands to automate their customer support, discover insights, and enhance shopping experiences with its full-stack verticalized AI solution.”
“With live implementations of its AI solution running successfully in markets like Indonesia, Malaysia, and Vietnam, the move to integrate with Vietnam’s super app Zalo is indicative of AskSid’s vision of ensuring a truly glocal approach, by introducing its solution on another highly popular messaging channel,” it added.
Currently live in 23+ countries and supporting 15+ international languages, on channels including Web, Facebook, WhatsApp, Telegram, Slack, Microsoft Teams, etc, AskSid is poised to help retailers create a serious mark in the Vietnam market by adding Zalo to its integrations arsenal.
Dinesh Sharma, CTO & Co-founder at AskSid said, “Natural Language is going to be the new user interface of retail e-commerce and our Zalo integration is just one among many such channels we have as part of our exciting product roadmap.”
Arya has been a part of the Content & Research Team at Hrnxt.com. She is a keen observer of economic developments, emerging businesses, people in business and keeps a tab on latest happenings in the business environment.