Tej Courier has partnered with Shipsy, a SaaS-based smart logistics management platform provider, to digitize core last-mile delivery operations.
Tej Courier, a Ghatge Group company, is a parcel service provider headquartered in Maharashtra. The company has a comprehensive portfolio of priority and premium document and parcel services with a service network that extends beyond urban India to tier-II and III cities, according to a statement.
“Our network handles everything from life-saving vaccines and essential medicines to high-value items like passports. Therefore, real-time communication is central to trouble-free coordination both internally within the operations team and customer service and externally to the shipper and consignee. We were on a mission to provide customers with delightful delivery experiences and create flexibility for future expansion. Shipsy has been instrumental in shaping our digital transformation journey. Their platform is helping us provide customers with real-time delivery updates, last-mile visibility, flexible deliveries, and more,” said Sadhana Ghatge, CEO, Tej Courier.
“With regards to tier-II and III cities, challenges like lack of efficient logistics infrastructure and inadequate delivery transparency cause significant disruptions in last-mile operations. Hence, digitizing core delivery operations is critical. It improves customer experience, optimizes last-mile costs, ensures high levels of logistics visibility, and enhances cash reconciliation operations. Our advanced geotagging and ring-fencing capabilities help businesses significantly boost delivery success percentage in tier II and III regions where address quality is a big challenge,” added Soham Chokshi, Co-founder and CEO, Shipsy.
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