Gamut Analytics (Saarthi.ai), a Bengaluru-based deeptech startup has announced that it has raised undisclosed seed funding from Lead Angels Network.
Vishwanath Jha, CEO, Saarthi.ai, stated, “We are delighted to have Lead Angels Network invest in our vision and excited to have the support of globally connected investors helping us grow our operations. This investment round will help us to scale our engineering, product support and sales team, and make our product seamless for our customers.”
Sushanto Mitra, Founder and CEO, Lead Angels, added, “The current level of chatbots leave a lot to be desired and give low CSATs for most organisations, especially for multilingual customers. Adoption of automation is an imperative for all customer touchpoints and has been further accelerated by the pandemic onslaught.”
He further said, “Saarthi.ai is helping with superior conversational automation and cutting-edge AI features. As investors, we see a lot of value in the technology created at Saarthi, which in turn will help organisations to adopt multilingual customer support for the masses.”
Saarthi.ai is a provider of AI-powered customer engagement solutions. It claims to be recognised for its advances in native NLP technology. Saarthi’s solutions automate customer service, sales and marketing, on all digital channels and IVR, in user’s native language.
Arya has been a part of the Content & Research Team at Hrnxt.com. She is a keen observer of economic developments, emerging businesses, people in business and keeps a tab on latest happenings in the business environment.