Teleperformance in India has announced that it has been recognised as an Aon Best Employer, which is now known as Kincentric Best Employer, for the sixth consecutive year as part of the Best Employers global certification. With almost 20 years of experience in Best Employer research across the world, backed by more than 50 years of experience in employee research and a robust global database that was formerly part of Aon, the Best Employers certification compares organisations to identify those that strive to create sustainable competitive advantage through their people and become extraordinary employers. The Best Employers program is now offered by Kincentric, a new business unit of Spencer Stuart, following the close of Spencer Stuart’s acquisition of this business from Aon on July 1, 2019.
Bhupender Singh, Chief Executive Officer of Teleperformance in India said that “We are truly delighted to have been recognised as a Best Employer, which demonstrates a genuine commitment to our people and our continued focus on creating an engaging and agile environment built on trust and shared values.”
“The Best Employers program recognises the outstanding achievements of organisations that demonstrate excellence in the workplace, foster an agile culture and consistently deliver strong, sustainable business results,” said Ken Oehler, Kincentric Global Culture and Engagement practice leader.
To achieve recognition through the Best Employers certification, Teleperformance in India was assessed and determined to surpass other organizations on four measures:
1. Employee Engagement: Employees speak positively about their employer, intend to stay and are motivated to exert extra effort at work.
2. Organisational Agility: Employees see that the organisation is highly adaptive, innovative, inclusive and responsive to the changing needs of its customers.
3. Engaging Leadership: Leaders are deeply connected with employees to drive engagement, communicate a clear vision and exert strong personal values.
4. Talent Focus: Employees see that the organisation is focusing on attracting and retaining great talent and accelerating to the extraordinary people’s potential.