Wipro, a leading business process, consulting and information technology company in the world, announced that it has been positioned as a Leader in The Forrester New Wave : RPA Service Providers In Healthcare, Q3 2020.
The pandemic has accelerated the adoption of automation in the health care and life sciences (HCLS) value chain. Forrester initiated this research to gain a deeper perspective on how automation projects are unfolding in the HCLS industry. The report assessed the current offering, market presence and strategy of 12 of the largest emerging service providers in robotic process automation (RPA) at HCLS.
In addition to being named a leader, Wipro received distinct rankings in intelligent automation, assisted automation, unassisted automation, HCLS automation, knowledge transfer, and business model criteria.
The Forrester report said: “Of all the vendors evaluated [by Forrester], Wipro has the most experienced building bots for HCLS customers and in delivering automations to HCLS customers under results-based provisioning models.” The report also noted: “Clients said that Wipro is their trusted strategic advisor on new [Artificial Intelligence] (AI) technologies and emerging governance models.”
“The COVID-19 pandemic forces healthcare organizations (HCOs) to scale operations to care for unprecedented numbers of patients. The entire healthcare value chain is under scrutiny for opportunities to increase performance and reduce cost. Life sciences organizations face pressure to accelerate research, manufacturing and distribution … COVID-19 will pass, but the automation tools and strategies deployed today are here to stay, “said the report signed by Jeff Becker , Senior Analyst, Forrester Research. The report goes on to say, “Wipro is an all-purpose service provider; it’s a heavyweight for companies that need advice on strategic governance and who simply need a team of bot developers who want to work low risk.”
Bill Stith – Senior Vice President and Global Head of the Health Business Unit, Wipro Limited said: “As we navigate today’s challenges, we continue to invest in co-innovation with our customers and expanded partner ecosystem to empower the global healthcare workforce. We offer automation architectures, governance frameworks and decision management based on machine learning. that can scale at high speed, freeing up your time to address greater healthcare challenges. We continue to discover, analyze and design new automated processes and artificial intelligence interventions, on the continuum from healthcare to clinical trials to claims processing offering these through creative service models. We believe this recognition exemplifies our market leadership in this digital health segment.”
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