Tag: gartner report

Tanla recognized in the 2021 Gartner CPaaS Competitive Landscape

Tanla Platforms Limited, a global cloud communications company, announced it has been recognized in the Gartner’s “2021 Competitive Landscape for Communications Platform as a Service” (CPaaS). Latest Gartner report on the CPaaS competitive landscape has reviewed and recognized 8 vendors in the global CPaaS market that vary in scale and scope but offer a wide…

Gartner places Birlasoft in the Niche Players Quadrant of Gartner 2020 for Oracle Cloud Applications Services, Worldwide

Birlasoft Ltd, part of the USD 2.4 billion diversified, The CK Birla Group, announced it has been positioned by Gartner, Inc. in the Niche Players Quadrant of the 2020 “Magic Quadrant for Oracle Cloud Applications Services, Worldwide” report.  “Birlasoft is honored to be positioned in the Niche Players Quadrant of Gartner Magic Quadrant for Oracle…

Salesforce appoints Arundhati Bhattacharya to head its India operations

Salesforce announced it has hired Arundhati Bhattacharya, the former State Bank of India chairperson to head its India operations. Bhattacharya will take over as the Chairman and CEO of Salesforce India, effective April 20. She will report to Ulrik Nehammer, General Manager APAC. “India is an important growth market for Salesforce and a world-class innovation…

Make way for AI: By 2024, AI will be doing 69% of managerial tasks

“Introduction of AI at workplaces will also increase the number of working professionals who suffer physical disabilities. AI and emerging technologies will help organizations reduce the barrier to access for these specially-abled professionals.”With the advanced stage innovations being done in the field of Artificial Intelligence (AI), a fear has been looming over the fate of…

Gartner Says Asia/Pacific BPO Industry To Reach $9.5 Billion In 2016

The Asia/Pacific (excluding Japan) business process outsourcing (BPO) market is forecast to reach $9.5 billion in 2016, up from $5.9 billion in 2011, according to Gartner, Inc..In 2012, BPO in Asia/Pacific is on pace to total $6.45 billion. “The Asia/Pacific BPO market is still relatively underdeveloped and underexploited (with the exception of Australia and New…