Jio Haptik Technologies Limited, a conversational AI company and a subsidiary of Reliance Jio Platforms, have announced a strategic collaboration with SETU, India’s API infrastructure provider to offer a unified WhatsApp payment experience to businesses and users across India. “With this integration, Haptik & SETU convert WhatsApp into an ultimate all-in-one payment collection and commerce…
Blue Prism®, an intelligent automation platform, has announced the expansion of its Digital Exchange (DX) platform in India to help accelerate customers’ digital transformation plans. Through the Blue Prism DX platform, users can access over 500 intelligent automation solutions from over 100 active partners within India and globally, including Haptik, IN-D, Intian Fintech, Epiance for…
Jio Haptik, a software company, has appointed Nimesh Mathur as Director – People & Culture. In this role, Mathur will be responsible for Global Talent Acquisition, Performance Management, People Development and Organisational Culture. Co-Founder and CEO at Haptik – Aakrit Vaish said, “We have been looking for a People function leader for a long time.…
Jio Haptik Technologies Limited, a conversational AI company and a subsidiary of Reliance Jio Platform, has announced its certification as a ‘Great Place to Work’ by the Great Place to Work® Institute, India second time in a row. When the pandemic hit in 2020, Haptik transitioned its workforce to a 100% remote work set-up. Haptik…
Jio Haptik Technologies Limited, a Conversational AI company and a subsidiary of Reliance Jio Platforms, has announced a strategic collaboration with Zendesk, Inc., to help businesses transform customer experience and combine AI-driven automation with human-powered empathy. “Working with Zendesk, Inc. gives us the opportunity to power thousands of organizations around the world with AI-driven connected…
Jio Haptik Technologies Limited, a conversational AI company and a subsidiary of Reliance Jio Platforms, has announced its partnership with Salesforce Service Cloud. This enables existing Salesforce Service Cloud customers to leverage Haptik’s Conversational AI technology to enhance customer experience. Haptik’s CTO and Co-founder , Swapan Rajdev said: “Bringing Haptik’s Conversational AI technology to Salesforce…