Tag: Service Cloud

Haptik and Salesforce Service Cloud integrate to enable Intelligent Virtual Assistants

Jio Haptik Technologies Limited, a conversational AI company and a subsidiary of Reliance Jio Platforms, has announced its partnership with Salesforce Service Cloud. This enables existing Salesforce Service Cloud customers to leverage Haptik’s Conversational AI technology to enhance customer experience. Haptik’s CTO and Co-founder , Swapan Rajdev said: “Bringing Haptik’s Conversational AI technology to Salesforce…