Organizations need to create practical use cases for digital tools that improve daily work activities, not add more complexity or stress to a workday. This requires a focus on not just the capabilities, but also on employee-mindset and alignment across the organization. Automation and Technology adoption, especially of those like workplace automation has seen a marked increase since the shift to WFH. This can be attributed to the need for organizations to have their workforce function remotely without deterring productivity.
Varghise K, VP & Head Human Resources, CMS IT Services is a Post Graduate in PM&IR and has successfully set up HR Shared Services and implemented statutory compliance process, HR automation, defining & designing policies & processes, etc., over his career as an HR professional. He was earlier associated in varied roles with HCL Infosystems Limited. Varghise also was part of HCL Ethics Committee and Nodal officer for diversity and inclusion across HCLI group.