As a step towards capacity building of all civil service officials, the Government of India has recently launched Mission Karmayogi- National Programme for Civil Services Capacity Building. This a learning transformation program for capacity building of the Indian government. It is underpinned by IGOT Karmayogi- a comprehensive online platform that has resources for online, face-to-face and blended learning.
Mission Karmayogi is a six-pronged programme consisting of following components:
- Competency driven Capacity development- As a recognition of the fact that a fit-for-purpose government workforce requires a competency driven capacity building approach, the Mission has included a Competency framework called Framework of Roles, Activities and Competencies (FRAC). FRAC will link every position in the Government with their required competencies. It will map the roles and activities corresponding to every government position with their desired competencies, with each competency having 5 levels of proficiencies (from Beginner to Expert)
- iGOT Karmayogi Platform- This is a large-scale comprehensive learning and career management platform, built indigenously in India, to suit the unique needs of the Indian government.
- Institutional framework- It will comprise of two functional structures (the Prime Minister’s HR Council and the Cabinet Secretariat Coordination Unit) and two institutional structures (Capacity Building Commission and the iGOT Karmayogi Special Purpose Vehicle). The envisaged institutional structure will bring together all stakeholders in a scalable and efficient manner.
- Policy framework- The government acknowledges that to sustain the Mission, a Policy Framework that continuously evolves implementable policies is critical. It will refresh existing policies from time to time and formulate new policies, all of which will define the course of action for Programme stakeholders and ensure that the Programme keeps gaining momentum.
- Monitoring and Evaluation- Key elements of the the monitoring framework will include- Annual Capacity Building Plan, PM’s Karmayogi Dashboard, Annual State of the Civil Services Report and Third Party Assessment frameworks.
- e-HRMS and Integration with Capacity Building for Strategic HR Management- DoPT is already implementing an e-HR Management System for digitally recording and managing HR matters across departments s and there is a longer-term plan to integrate the Capacity Building and competency information with the e-HR Management System. Such an integration will transform the core HR management of civil services, especially in aspects of recruitment, postings, promotions etc.
Stakeholder Engagement Plan
Understanding the importance of the stakeholders building partnerships and work together towards continuous service excellence, the overarching institutional framework aims to facilitate such partnerships. For this very purpose a Stakeholder Engagement Plan (SEP) has been designed.
The SEP provides a detailed overview starting from Stakeholder identification, proposed engagement of stakeholders in the project, roles and responsibilities of stakeholders and Grievance Mechanism laid out for stakeholders for raising if any grievance during the project implementation.
For stakeholders identification, all stakeholders relevant ot eh overall project were considered, They were identified and categorized into 3 categories- project affected parties, other interested parties and disadvantaged & vulnerable groups.
The government aims at developing a well- trained civil service with the right attitudes, skills and knowledge such that there’s a continuous improvement in their efficiency and outcomes.
“A well trained, efficient, and capable civil service will lead to better public service delivery and better governance, thus boosting Citizens‟ Ease of Living and Ease of Doing Business, elevating citizens’ trust in government and overall making the government perform better”
Komal is an English literature student with a keen interest in economic developments and politics amongst others. She is a part of Research & Content team at HrNxt.com