Boomi, the intelligent connectivity and automation leader, announced the appointment of Josh Rutberg as Chief Customer Officer, responsible for driving measurable outcomes and success for the company’s nearly 20,000 global customers.
“The need for integration and automation solutions is exponential in today’s ever-changing business environment, and our customers rely on us for their success,” said Steve Lucas. “Josh’s experience and passion in leading customer success organizations across both high growth and scaling tech companies is exactly what we need to ensure our customers choose Boomi time and again.”
“Boomi’s mission to make the world a better place by connecting everyone to everything, anywhere shines through as a clear differentiator in what is an incredibly complex and competitive industry,” said Rutberg. “My passion for creating meaningful relationships with customers and ensuring their success matches Boomi’s unparalleled commitment to its customers, and I look forward to deepening our customer relationships as Boomi continues on its impressive growth journey.”
Rutberg brings over 20 years of experience with proven results and specialization in account management, retention, growth, executive relationships, loyalty, and more. He most recently led Customer Success at MuleSoft, where the team was integral to the “land and expand” motion for all customers. Prior to that, he was a partner with Bain & Company, and spent 15 years building a solid foundation in advising clients on strategy, go-to-market transformation, and mergers and acquisitions.
Rutberg earned a Master of Business Administration from The Wharton School and a B.S. in Economics from University of Pennsylvania.
“With our recent move into AI and our continued focus on innovating for the future, we are assembling the best leadership team I have ever experienced in my career, and I know that together, Boomi will be ready for its next exciting stage as a company,” added Lucas.
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