Infosys announced today that it has expanded its presence in Latin America with a new delivery center for its business process outsourcing subsidiary, Infosys BPO, in San José, Costa Rica. The center’s 100+ employees initially will provide key services in the strategic sourcing and procurement area for Procter & Gamble, the world’s largest consumer packaged goods company.
Infosys will soon offer the entire range of BPO services in Costa Rica for its global clients, in areas including finance and accounting, human resources management, analytics, legal processes, customer relationship services, marketing, and supply chain management.
Laura Chinchilla Miranda, President of Costa Rica, said: “Infosys investment is very significant for Costa Rica. Infosys is a worldwide leader in technology, consulting and outsourcing, and it carried out a very rigorous and detailed selection process to select our country for its new delivery center, based on our capacities and competitive advantages. We look forward to a mutually beneficial and long-standing relationship with Infosys, to promote growth in the country and to strengthen the position of Costa Rica as one of the most competitive sites for foreign investment. We hereby welcome Infosys to Costa Rica.”
Humberto Andrade, Head – Latin America, Infosys BPO, said: "This new center in Costa Rica is the latest expansion of our global footprint. We continue to strengthen our presence in Latin America to provide better service and greater flexibility to clients. We’re addressing not only our global clients here but also Spanish- and Portuguese-speaking markets as we drive business growth in the region. We are fully committed to Costa Rica and look forward to offering our full range of services to our clients across all industries.”
Infosys plans to expand the center’s offerings to better serve its customers and offer innovative sourcing capabilities as a premier global provider of end-to-end solutions. The company has a diversified workforce representing 50+ nationalities, and helps clients achieve best-in-class efficiencies and effectiveness in industries such as banking, financial services, insurance, telecommunications, media and entertainment, manufacturing, healthcare, retail, energy, and utilities.
Source: Infosys Press Release