Accenture has completed the acquisition of Tambourine, an e-commerce customer experience agency with award-winning capabilities in cloud-based technologies in Japan. Terms of the transaction, which was announced on November 18, were not disclosed.
Founded in 2015, Tambourine provides integrated commerce services on the Salesforce platform and brings a proven track record in using Salesforce Commerce Cloud to deliver seamless commerce experiences for consumer goods and entertainment companies. It provides customer experience design and engineering, develops web services and applications, and offers consultancy services to optimize customer touchpoints.
Tambourine’s team of approximately 70 customer experience specialists, designers and cloud engineers joins Accenture Interactive in Japan. Recognized as Salesforce’s Innovation Partner of the Year in 2020, Tambourine is one of the few companies in Japan with an industry-recognized Level 1 Specialist certification in Salesforce’s B2C Commerce domain. The agency enhances Accenture Interactive’s world-class suite of sales and commerce transformation services, from product and platform engineering, to omnichannel delivery of commerce experiences.
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