NeoDove, a leading AI driven contact center automation platform, announced that it has raised an undisclosed amount of funding led by Ankit Garg, founder of WakeFit and others.
The startup boasts of over 100 clients from 16 states across Finance, Education, Automobile, NGOs and other industries. More than 1000 users are using their solution for reaching out to 20,000+ customers on a daily basis, the Company said in its press release.
Founded in 2020 by Ankit Agarwal (ex-Cvent and CarDekho) and Arpit Khandelwal (IIT Bombay alumni, ex-OLA), Neodove was built to ease the pain areas faced by most growing organizations in their pre and post-sales processes and to get rid of the limitations imposed by the traditional system, be it tracking leads, following up, connecting with customers or team productivity and efficiency. It has been built to meet all the sales needs of organizations and help them grow faster.
Commenting on the development, Ankit Agarwal, Co-Founder of NeoDove, said, “We plan to expand our operations further by investing aggressively in product development and business growth activities. This latest round of funding validates our work philosophy that affordability and quality can go together. With our customizable platform, companies can increase their TeleSales, pre-sales and post-sales (service, recovery, feedback etc.) productivity to the next level.”
NeoDove is catering not only to the corporates in big metropolitan cities but small and medium-sized businesses in Tier-4 cities as well. While NeoDove aims to be a one-stop solution for SMBs, for their tele-sales, pre-sales and post-sales related requirements, it also aims to bridge the gap between educated women who are on a break due to lack of opportunities or to take care of their families and companies who are unable to hire good qualified workforce for telesales and other business processes.
Arpit Khandelwal added, “Our vision is to get these women especially from tier 2 and tier 3 cities of India, to mainstream jobs and hence increasing productivity and decreasing cost for the SMBs using NeoDove’s platform.”
–AN
HrNxt.com Newsdesk has researchers and writers with an excellent domain knowledge about the talent ecosystem, and the business environment. The team keeps a tab on the latest happenings in the ecosystem to bring most relevant news and insights for our readers. You can connect with our newsdesk at newsdesk@hrnxt.com.