Whatfix, a San Jose-based digital adoption solutions provider, announced it has secured $32 million in a Series C funding round led by Sequoia Capital India. Existing investors such as Eight Roads Ventures, F-Prime Capital, and Cisco Investments also took part in the funding round.
The company will utilise the funds developing its product and further expanding the company’s reach to Europe and Australia, the company said in a statement.
Khadim Batti, Chief Executive of Whatfix, said, “As the future of work evolves, enterprises must invest in digital adoption now to prepare for the next wave in the digital workplace. Mainstream employees and alternative workforce will need to be digitally savvy, stay focused on key digital activities, use BOTs to enter data and perform routine tasks, re-skill themselves by self-learning in the flow of work, and be comfortable acting on hyper-personalised guidance.”
Tejeswi Sharma, Principal, Sequoia Capital India, said, “Software is penetrating the deepest crevices of enterprise workflows at an unprecedented pace. Enterprise software spend is $450 billion-plus globally growing 9% year-over-year. A new category of DAS is fast emerging to ensure user adoption keeps pace with software purchase.”
Whatfix was founded in 2014 by Khadim Batti and Vara Kumar, with offices in Bengaluru, San Francisco, London and Melbourne. The company helps enterprises deliver easy onboarding, training and self-service support. It also claims to increase employee productivity by 35%, reduce training time and costs by 60%, cut employee case tickets by 50% and increase application data accuracy by 20%.
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