Tata Consultancy Services (TCS) has been recognized as a Leader in the Everest Group PEAK Matrix for Healthcare Provider Digital Services.
According to the report, TCS has a strong portfolio of industry-specific proprietary IPs, spanning digital enrollment, health and wellness, and claims denial analytics, which enables clients to access use cases across the provider value chain such as patient engagement, care management, and financial and network management. It goes on to say that the company’s investments in research and innovation – CoEs, digital labs, and university partnerships covering AI, cloud, and analytics have strengthened its capabilities.
The report highlights that TCS has a strong focus on retaining and upskilling existing talent organically through investments in talent development, and academic partnerships leading to one of the lowest attrition rates in the industry among peers, and helping it offer a seamless experience to clients.
“TCS leverages its deep domain expertise, contextual knowledge and technology prowess, to help healthcare organizations transform their digital core, thereby enabling them to adopt innovative business models, promote better health and wellness, and improve the patient experience,” said Vikas Jain, Global Head, Life Sciences and Healthcare, Enterprise Growth Group, TCS. “This leadership positioning is a reflection of our strategic vision, unmatched capabilities, and the resultant market success.”
TCS has been investing in research and innovation, technology expertise and innovative digital solutions for healthcare firms to help them stay ahead of market developments and establish competitive differentiation. It reimagines healthcare by helping organizations become more data-centric, and enables next-generation care management, interoperable ecosystems, personalized care, and virtual healthcare.
The company’s portfolio of industry-specific proprietary solutions, includes TCS ADD Connected Clinical Trials, healthcare analytics, health and wellness solutions, aims to improve the quality of care and enhance patient outcomes.
“Digital adoption has become a focal point of growth strategies for health enterprises. This is a result of procedures being streamlined, cost efficiencies, patient engagement and the improvement of clinical decisionmaking. The pandemic led to a significant increase in digitization, with new requirements such as virtual care and hyper-personalization,” said Chunky Satija, Vice President at Everest Group. “TCS has a strong portfolio of healthcare provider solutions such as TCS Health 360, Healthcare Analytics, and TCS Provider Data Management Portals which helps clients access use cases across the provider value chain. Investments in research innovations such as CoEs, digital labs, and university partnerships covering AI, cloud, and analytics have strengthened its delivery capabilities. Investments in talent development and academic partnerships have helped TCS retain and upskill talent organically, all of which has helped position them as a Leader in Everest Group’s Healthcare Provider Digital Services PEAK Matrix® Assessment 2023.”
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