Tata Consultancy Services, a global IT services, consulting and business solutions organisation, announced that it has been recognised as a Leader in the NelsonHall NEAT for Advanced Digital Workplace Services, for the second year in a row.
The report cited TCS’ specific intellectual property in support of digital workplace services, such as Digital Workplace Studio and ignio, and its Pace Port and Digital Reimagination Studios that drive co-innovation, as key strengths. It highlights the company’s dedicated Microsoft Business Unit and defined modern workplace offerings that support its digital workplace services. Also cited as strengths are its modern governance models driven by experience level agreements and experience centres.
“Enterprises are aligning their digital workplace initiatives with their broader growth and transformation goals, clearly identifying opportunities to improve employee experience, productivity and effectiveness by prioritizing technology investments and enabling the workforce to embrace disruptive change,” said Krishna Mohan, Deputy Head, Cognitive Business Operations, TCS. “Our Leadership position is a testament to our ability to deliver the right digital experience to end users leveraging our strong digital workplace portfolio mix, investments, innovation and proven delivery capabilities.”
John Laherty, Senior IT Services Research Analyst, NelsonHall, said: “TCS is driving employee experience across the digital workplace, focusing on modern workplace management and technologies and best-fit support models. It aims to develop workplaces to meet the experience of end-users in the context of business 4.0 and through its MFDM framework taking everything to the automation layer. TCS has extensive IP and third-party tools in support of digital workplace services, including its Digital Workplace Studio and ignio automation platform. Furthermore, it is expanding its dedicated experience centers globally, to monitor sentiments of end-users as they engage across services proactively, and ramping its digital re-skilling initiatives across the company to support future workplace requirements.”
“TCS has a stellar track record in reimagining the future of work with its Secure Borderless Workspaces framework that integrates experience, applications and infrastructure, backed by research and innovation in behaviour sciences and workplace automation. We have built scale and capabilities in designing frictionless, delightful workplace experiences on unified collaboration platforms and have helped customers enhance productivity, collaboration, agility and employee innovation,” said Ashok Krish, Global Head, Digital Workplace Unit, TCS.
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