Tata Consultancy Services, a global IT services, consulting, and business solutions organization, has been recognized as a Leader in the NelsonHall NEAT for Quality Engineering Services. In an assessment of 16 quality engineering services providers, TCS was placed highly for its ability to deliver immediate benefits and to meet future client requirements.
According to the report, TCS has a comprehensive offering for Continuous Testing and has gone beyond DevOps functionality to make Smart QE, a central platform for QA/QE automation. It goes on to say that TCS was one of the first vendors that invested in creating AI-based analytic use cases and continues to be more advanced than most competitors; and it is one of the few vendors that have formalized its approach on testing AI, having started with data models using linear regression algorithms. TCS’ structured approach to UX testing and investments in automating UX testing beyond accessibly testing, were also highlighted as key strengths.
“As organizations embrace digital technologies to mitigate the challenges posed by the COVID-19 pandemic, assuring fail-proof digital IT infrastructure and applications is key to ensure superior end-customer experience as well as business resilience and growth,” said Prabhakar Karamsetty, Global Head, Quality Engineering and Transformation (QET), TCS. “This recognition is a testament to our continued investments in building digital assurance capabilities and enriching our quality engineering offering portfolio to assure end-to-end digital transformation initiatives.”
TCS’ QET practice offers a comprehensive portfolio of cognitive-powered services spanning the entire quality engineering value chain – including consulting and advisory, next-gen technology testing services, testing services implementation, industry-specific testing services, managed services for test environment and test data management – helping global customers address their business, quality and risk management challenges.
To address the evolving market driven by the fast-changing digital technologies, TCS has invested in newer offerings addressing AI testing, testing of AI, RPA testing, blockchain assurance, cloud assurance, big data assurance and customer experience assurance. These niche areas of testing services along with its Continuous Testing services enable TCS to successfully drive digital transformation assurance engagements for global enterprises.
To address the COVID-19 imposed market demands, TCS launched the QE Hub, an on-demand Digital QE-as-a-Service offering to render key functional and non-functional testing demands for its customers.
Dominique Raviart, IT Services Research Director, NelsonHall, said, “With the enhanced adoption of Digital Technologies by organizations, specialized and technical testing services are set to become predominant as against the traditional testing services. TCS has transformed its QA portfolio towards automation, AI, and digital applications. Hence, the company is well-placed to address the market shift to help clients in their QA transformation.”
“Our rich contextual and domain knowledge, as well as continued investments in newer technologies such as AI and machine learning, digital assurance offerings, and platform-based solutions have made us the preferred assurance partner for customers, in the new normal,” added Prabhakar Karamsetty.
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