Uniphore, one of the world’s largest AI-native companies and CS Infocomm, a dynamic Customer Experience Management (CEM) solution provider announced a strategic partnership to elevate Customer Experience for the Enterprise.
This collaboration leverages Uniphore’s cutting-edge products on its X Platform to deliver transformative solutions to CS Infocomm’s clientele, enhancing customer interactions and operational excellence, a statement said.
Ravi Saraogi, Co-founder & President, Asia at Uniphore, expressed his enthusiasm for the partnership, saying, “We are thrilled to join forces with CS Infocomm to bring our innovative technology to their clients. Uniphore’s U product portfolio on the X Platform will enable CS Infocomm’s clients to address their critical challenges and enhance customer experience. This partnership underscores our commitment to delivering advanced Enterprise AI solutions that empower businesses to thrive in today’s competitive landscape.”
Anil Joglekar, MD & Founding Member, CS Infocomm, highlighted the challenges this partnership addresses, stating, “The business landscape is evolving rapidly, and organizations need to deliver new and innovative customer experience (CX) capabilities to stay ahead. Our solutions, powered by Uniphore’s Enterprise AI capabilities, will help our clients deliver seamless CX that becomes a strategic advantage, reducing handle time and addressing queries quickly and efficiently.”
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