Gupshup, a global leader in conversational engagement, announced the acquisition of OneDirect, the omnichannel, AI-enabled, customer service platform of choice for leading brands in India, South East Asia and the Middle East. The acquisition strengthens Gupshup’s suite of conversational solutions and enables superior omnichannel conversational engagement with a powerful and flexible live Agent Assist solution that…
Gupshup, a conversational engagement company, announced the acquisition of AskSid, a Conversational AI provider to top ecommerce and retail companies around the world. AskSid’s full-stack AI solution including the Retail AI brain, strengthens Gupshup’s customer experience (CX) offerings and will help make the entire shopping journey – across pre-purchase, purchase and post-purchase phases – fully conversational,…
Gupshup, a global leader in conversational engagement, announced the acquisition of Active.Ai, the leading Conversational AI platform used by banks and Fintech firms. The acquisition strengthens Gupshup’s customer experience (CX) solutions for BFSI customers. Headquartered in Singapore, Active.Ai serves BFSI customers across 43 countries with a Conversational Banking as a Service (CBaaS) platform that helps clients engage with…
Gupshup, the global leader in conversational engagement, announced the acquisition of Knowlarity Communications. Knowlarity is a global company in cloud communications, offering cloud telephony, contact center automation, AI-powered voice assistants and speech analytics solutions to over 6,000 customers across 65 countries. The acquisition complements Gupshup’s industry-leading Conversational Messaging suite and establishes Gupshup as the leader…
Conversational messaging platform Gupshup has appointed Gaurav Kachhawa as Chief Product Officer. According to the company’s LinkedIn post, “In this exciting phase of growth at Gupshup, Gaurav Kachhawa, Chief Product Officer will be spearheading our Conversational Messaging vision. We look forward to strengthening our product proposition with him on board. Gaurav was part of the founding…
Gupshup, the leader in conversational messaging, announced it has raised $100 million in funding from Tiger Global Management, propelling the company’s valuation to $1.4 billion. This funding will be followed by a second close with significant additional funds raised from more investors, to be announced later, the company said. This latest round follows years of…
Turing.com, an automated platform that lets companies cut the time it takes to hire software engineers from months to days, announced a $14-million seed funding round led by Foundation Capital and including a number of high-profile investors. Investors in the seed funding round include Foundation Capital led by Ashu Garg, Adam D’Angelo, Facebook’s first CTO…