Tag: CCaaS

Vodafone Business and RingCentral enter strategic partnership to deliver new cloud-based communications services to enterprises

Vodafone Business and RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration and contact center solutions, announced a strategic partnership that seeks to transform business communications and collaboration. Together the companies will create a new co-branded, cloud-based service that will be the lead Unified Communications as a Service (UCaaS) solution for Vodafone Business,…

Talkdesk raises $143mn in Series C funding round

Cloud contact center for enterprises Talkdesk recently announced $143mn in Series C funding from a combination of new and existing investors. The company said that the amount raised, and the company’s valuation of more than $3 billion, reflects both investor confidence in Talkdesk’s business and the strategic role that superior customer experience plays among top…