Tag: customer experience automation

yellow.ai raises $78.15M to deliver total customer experience automation

yellow.ai, a customer experience (CX) automation platform, has announced that it has raised $78.15M in Series C, led by WestBridge Capital along with Sapphire Ventures, and Salesforce Ventures. Lightspeed Venture Partners again participated in this round, which brings total funding raised so far to $102.15M. Raghu Ravinutala, CEO and Co-Founder of yellow.ai said, “yellow.ai has broken out of the crowded virtual-assistant…