Startek, a global provider of customer experience management solutions, has announced the appointment of two executive leaders in a strategic move to enhance its leadership team to support the company’s growth and execution of its strategic priorities. Bharat Rao has been named President of Startek. Mr. Rao will focus on transforming Startek into a more…
Canadian-based NCRi, a Customer Experience Management services Provider and Global Contact Center Operator, has acquired Ascentia Services, LLC, based in Dubai, UAE, and will be merging its contact center operations in Dubai, UAE; Delhi, India; Pune, India; and Manama, Bahrain, which will now operate under the brand name NCRi Ascentia. With this transaction, NCRi International…
Startek, a global provider of customer experience management solutions, has announced that CSP Alpha Holdings Pte. Ltd., a wholly-owned subsidiary of the Company, has completed a debt refinancing with a newly secured $185 million senior debt facility, comprising a $165 million term loan and a $20 million revolving credit facility. Borrowings under the new senior…