Freshworks Inc., a cloud-based customer service software company, announced the appointment of Johanna Jackman as the company’s new Chief People Officer (CPO). Johanna joins the executive team and reports to Freshwork’s Chief Executive Officer Girish Mathrubootham and President Dennis Woodside. Jackman will be responsible for the company’s global human resources strategy and operations, which oversees HR…
Freshworks Inc., a software company empowering the people who power business, announced the appointment of Jason Loomis as Chief Information Security Officer. With this appointment, the company bolsters its senior technical leadership as it continues to put the power of software back in the people’s hands with applications easy enough for everyone to use, a statement said.…
CleverTap, user engagement and retention cloud platform, has expanded its core leadership with the appointment of Sidharth Malik as global CEO. The announcement comes as CleverTap accelerates its international growth and builds new capabilities to help digital consumer brands increase their customer retention and foster lifetime value, according to a statement. The statement said, “Formerly…
Tech Data, a TD SYNNEX company, a global distributor and solutions aggregator for the IT ecosystem, has announced that it has signed a Distributor Agreement with Freshworks Inc., a software company empowering businesses to delight their customers and employees. This partnership will enable Tech Data to make Freshworks’ suite of products for business solutions available…
Freshworks Inc., a software company empowering businesses to delight their customers and employees, announced the appointment of Jennifer Taylor, senior vice president and chief product officer at Cloudflare, and former product executive at Salesforce and Adobe, as a new independent member of the board of directors. “Jennifer brings a unique combination of skills to Freshworks, from shaping…
Freshworks, a leading software company empowering businesses to delight their customers and employees, announced the appointment of former NetSuite CEO Zach Nelson, as a new independent member of the board of directors. Nelson is a pioneer in the enterprise SaaS industry having held leadership positions at Oracle, Sun Microsystems, McAfee, and Netsuite, according to the company’s…
Birlasoft Ltd, part of the USD 2.4 billion diversified CK Birla Group; a global enterprise digital and IT Services, and Freshworks Inc., a software company empowering businesses to delight their customers and employees announce their global, strategic partnership aimed at helping enterprises provide enhanced customer experience management services to customers through new-age digital transformation solutions.…
Freshworks Inc., a software company empowering businesses to delight their customers and employees, announced the appointment of Pam Sergeeff as Chief Legal Officer and General Counsel reporting to CEO and Founder Girish Mathrubootham. In her new role, Sergeef will lead the company’s worldwide legal organization, responsible for corporate strategy, governance, product compliance, data protection, privacy, and intellectual property. …
Pink Elephant EMEA, a global IT Service Management specialist, has announced a partnership with Freshworks Inc., a leading software company empowering businesses to delight their customers and employees. The partnership will enable Pink Elephant EMEA and Freshworks to provide their IT Service Management (ITSM) know-how and deliver the intuitive consumer-grade user experience employees now expect, the…
Freshworks Inc., a leading software company empowering businesses to delight their customers and employees, announced the appointment of diversity advocate Randi Bryant as the company’s first Chief Diversity and Inclusion Officer. Bryant brings more than 20 years of experience to Freshworks, having helped large and complex organizations like Comcast, McDonald’s, the New York Transit Authority, and the U.S.…
Freshworks Inc., the intelligent customer engagement software company, has announced the appointment of veteran Software as a Service (SaaS) visionary Stacey Epstein as Chief Marketing Officer (CMO). Epstein will play a pivotal role in Freshworks’ next phase of growth, global marketing strategy for the company. This news comes on the heels of the company recently…
Freshworks, the customer engagement software company, announced the appointment of José Morales as Chief Revenue Officer. In his new role, Morales will lead the Freshworks’ 1,000+ person sales and go-to-market organization and will report to Freshworks founder and CEO Girish Mathrubootham. Prior to this role, Morales served as head of global field operations at Atlassian…
Hexaware Technologies Limited, a leading global IT consulting & digital solutions provider, and Freshworks Inc., a customer engagement software company, have announced a global strategic partnership where Hexaware will make use of Freshworks’ customer and employee engagement software to build digital solutions for its customers. According to the Company’s press statement, Hexaware has been on…
Steadview Capital, a leading Asia-focused alternative asset manager that makes concentrated long-term investments in listed as well as unlisted companies across multiple industries, announced that it has invested $85 million, through a secondary transaction, in SaaS major Freshworks, as it bulks up its India portfolio with yet another unicorn, Ravi Mehta, Managing Director of the…
Freshworks, the customer engagement software company, announced that it has completed a key acquisition with Flint, a leading IT orchestration and cloud management platform, to bolster Freshservice’s IT service management (ITSM) and IT operations management (ITOM) capabilities. Freshworks said that the acquisition will provide greater visibility for IT teams to better manage hybrid infrastructure, optimize…