In line with its ongoing evolution into a digital-led, people-driven customer experience (CX) services provider, Hinduja Global Solutions Limited (HGS), continues to make significant investments to expand its digital capabilities. The company announced two M&A developments to support its transformation journey as HGS 2.0. 1. HGS has entered into a definitive agreement to acquire a…
Hinduja Global Solutions (HGS), a digital-led CX transformation leader for the world’s most admired brands, announced the opening of a new multilingual customer experience (CX) hub in Colombia to support customers with English, Spanish, and Portuguese CX requirements. Located in Barranquilla on the northern coast of the country, the new modern contact center location opens…
The Hinduja Group’s business process management entity, Hinduja Global Solutions (HGS) announced the appointment of Pradeep Udhas and Paul Abraham as Additional Directors on the Board of the company, with effect from August 25, 2022. According to the company’s exchange filing, “the Board of Directors at its meeting held today have considered and approved the…
Hinduja Global Solutions (HGS), a provider of solutions in consumer engagement, digital CX and business process management (BPM), announced that it is setting up a new delivery center in Mysuru, Karnataka. HGS expects to hire 400 employees locally by October 2022 and ramp up aggressively through the year, a statement said. Speaking about the development,…
Hinduja Leyland Finance Limited announced its merger into NXTDIGITAL Limited, the media vertical of the global Hinduja Group. The Board of Directors of NXTDIGITAL Limited (NDL) at its meeting today, accorded an in-principle approval for merger of Hinduja Leyland Finance Limited (HLFL), a Non-Banking Finance Company (NBFC) into NDL, subject to all statutory or regulatory…
Hinduja Global Solutions (HGS) announced that its subsidiary HGS UK Limited has been selected by the UK Health Security Agency (UKHSA) to provide critical customer support to UK citizens for an initial period of two years, with an option to extend further. The partnership is already underway having launched earlier last week, and the contract…
The Board of Directors of NXTDIGITAL Limited at its meeting held earlier today, approved the proposed Scheme of Arrangement between NXTDIGITAL Limited (NDL) and Hinduja Global Solutions Limited (HGSL) and their respective Shareholders – for the demerger of the “Digital, Media & Communication Business” undertaking of NDL into HGSL on a going concern basis. The…
Hinduja Global Solutions Ltd. (HGS) has announced that its subsidiary, HGS International Mauritius, has entered into a definitive agreement to acquire 100% equity stake in Diversify Offshore Staffing Solutions Pty Ltd. (Diversify), Australia. Diversify is an Australian enterprise, providing value-added BPM services, with delivery operations in Philippines. It provides differentiated consumer engagement solutions to its impressive roster…
Hinduja Global Solutions (HGS) recently announced plans to create over 560 jobs across Northern Ireland. Offering a number of diverse roles across customer service, management, and support, employees will be able to take advantage of HGS’s innovative and flexible Work@Home model, the company said in its statement. With over 400 positions having been recruited and…
The Hinduja Group’s business process management entity, Hinduja Global Solutions Limited (HGS), announced that it has entered into definitive agreements to divest its Healthcare Services business to funds affiliated with Baring Private Equity Asia (BPEA), one of the largest private alternative investment firms in Asia. The transaction based on enterprise value of US$ 1,200 million,…
Hinduja Global Solutions (HGS) announced that it is looking to hire up to 250 remote customer service representatives in Quebec to support the ongoing growth of its Canadian entity. Global leader in business process management and optimizing the customer experience lifecycle, HGS will be offering local expertise to Quebec companies who want to stand out…