Genesys, a global cloud leader in experience orchestration, has been named a Leader in “The Forrester Wave: Contact Center as a Service, Q1 2023.” The company’s Genesys Cloud CX platform received the highest scores possible in the artificial intelligence (AI) architecture, workforce optimization and customer self-service criteria, and among the highest scores in the outbound…
Tag: The Forrester Wave
Accenture named a Leader in Cloud Migration and Managed Services in Asia Pacific by Independent Research Firm
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•Accenture has been named as a Leader in “The Forrester Wave: Cloud Migration And Managed Service Partners In Asia Pacific, Q4 2022.” The report states that “Accenture’s scale, broad capabilities, and deep partnerships are hard to match.” The Forrester Wave report includes a comprehensive 27-criteria assessment of the 14 top cloud migration and managed service providers…
Accenture named a Leader in European Managed Security Service Providers by Independent Analyst Firm
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•Accenture has been named a Leader in the latest Forrester Research report on European managed security service (MSS) providers, which notes that Accenture sets itself apart from the rest of the market by the way in which it develops assets that are embedded in its services for the benefit of clients. The report — “The Forrester…
Accenture recognized as a global leader among Adobe Services Partners
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•Accenture has been named a Leader in The Forrester Wave: Global Adobe Services Partners, Q3 2022. The report identified, researched and evaluated the 10 most significant Adobe partners offering implementation services based on three categories: Current Offering, Strategy and Market Presence. According to the Forrester report, Accenture received the top scores in both the “Strategy” and “Current…
Cigniti recognized as a Strong Performer in Continuous Automation and Testing Services report by Independent Research Firm
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•Cigniti Technologies, an Independent Quality Engineering & Software Testing services company that brings the power of AI into Agile and DevOps to accelerate enterprise digital transformation, announced that Forrester Research has recognized Cigniti as a Strong Performer in The Forrester Wave: Continuous Automation and Testing Services, Q3 2021 evaluation. The Forrester Wave evaluates 15 most…
HCL Named a Leader in 2021 Application Modernization and Migration Services Analyst Report
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•HCL Technologies (HCL), a global technology company, has been named one of six “leaders” in the Forrester Wave: Application Modernization and Migration Services, Q3 2021. In its report, Forrester researched, analysed and scored 14 of the most significant providers in a 26- criterion evaluation. It recognized HCL for its digital transformation offerings, including the use…
Infosys recognised as a global leader in Digital Process Automation Services
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•Infosys, a leader in next-generation digital services and consulting, announced that Forrester has named Infosys a global leader in Digital Process Automation (DPA) Services, in its recent report entitled “The Forrester Wave: Digital Process Automation Service Providers, Q3 2020”. Infosys ranked highest in the “current offering” category and among the top two in the “strategy”…
Infosys Finacle recognised as a Leader among Digital Banking Processing Platforms
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•Infosys Finacle, part of EdgeVerve Systems, a wholly-owned subsidiary of Infosys, announced that it has been positioned as a Leader in The Forrester Wave: Digital Banking Processing Platforms, Corporate Banking, and The Forrester Wave: Digital Banking Processing Platforms, (Retail Banking), Q3 2020. In the report on Corporate Banking, Forrester notes that “Leading corporate banks outpace…
Majesco recognized as Leader in The Forrester Wave: Insurance Agency Portals
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•Majesco, a global provider of cloud insurance platform software for insurance business transformation, announced that it has been recognized as a leader in The Forrester Wave: Insurance Agency Portals, Q3 2020 report. The Forrester Wave evaluation highlights Leaders, Stronger Performers, Contenders, and Challengers. It’s an assessment of the top vendors in the market and does…
Wipro recognised as one of the most significant providers of Digital Product Development Services
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•Wipro, a global information technology, consulting and business process services company, announced that it has been positioned as a Strong Performer in The Forrester Wave: Digital Product Development Services, Q2 2020. According to the report, “Wipro is a good choice for firms needing solid product design coupled with complex product engineering services at scale.” The…
SAS named a leader in customer analytics technologies
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•According to The Forrester Wave: Customer Analytics Solutions report, SAS, which helps craft compelling next-best experiences tailored to wherever customers are in their journeys, is named a Leader in the Wave for SAS Customer Intelligence 360, earning the highest score of all vendors in the strategy category. With its powerful out-of-the-box analytical capabilities SAS provides…
TCS recognised as a Leader in IoT Services in Asia Pacific
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•Tata Consultancy Services, a global IT services, consulting and business solutions organization, announced that it has been recognized as a Leader in The Forrester Wave: Internet of Things (IoT) Consultancies in Asia Pacific (APAC), Q2 2020. According to the report, “TCS’ key strengths are its deep technology expertise, broad IP portfolio, and excellent platform and…
Hexaware recognized as a Contender in Workday Services Evaluation by a Research Firm
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•Hexaware Technologies Ltd., a next generation providers of IT, BPO and consulting services, and a Workday services partner, has announced that it has been recognized as a Contender in Workday Services in “The Forrester New Wave: Workday Implementation Partners, Q3 2019.” The report is Forrester’s evaluation of the emerging market for Workday implementation partners. The…
Wipro Cited as a Leader in Business Technology Transformation by Independent Research Firm
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•Wipro Technologies, the Global Information Technology, Consulting and Outsourcing business of Wipro Limited (NYSE:WIT) has been named a “Leader” in the “The Forrester Wave™: Business Technology Transformation, Q3 2012,” published July 19, 2012. The Forrester Research Inc. report evaluated and scored Wipro Consulting Services (WCS), Wipro’s consulting practice, on the basis of a comprehensive methodology…