FedEx appoints its first African American woman CEO

FedEx Custom Critical, a leading North American transportation provider located in Green, Ohio, appoints Ramona Hood as President and Chief Executive Officer.

FedEx Custom Critical, a leading North American transportation provider located in Green, Ohio, appoints Ramona Hood as President and Chief Executive Officer. Hood oversees the FedEx Custom Critical executive leadership team and is responsible for the performance and strategic direction of the company.

Ramona Hood brings more than 28 years of FedEx experience to her role, having most recently served as vice president of operations, strategy, and planning for FedEx Custom Critical. Hood started her career at FedEx Custom Critical in 1991 in an entry-level position and worked her way up to various executive leadership positions at FedEx Custom Critical and FedEx Supply Chain. Her career path evolved through many areas of the company, including operations, safety, sourcing, sales, and marketing.

Throughout her career, Hood has been recognized for her exemplary excellence in leadership, responsibility, and passion-driven results in the industry. Hood was recognized by the Greater Akron Chamber with the 30 for the Future award (2010) and acknowledged by Sales & Marketing Executives International with a Distinguished Sales & Marketing Award (2013). And she received the Woman of Inspiration Award from Walsh University (2013).

In 2010 and 2016, Hood received the FedEx Five Star Award, which is the highest recognition team members can receive at FedEx.

Additionally, in 2016, Hood received the Women of Note award from Crain’s Cleveland Business, Progressive Woman award from Smart Business, and Influential Woman in Trucking award from the Women in Trucking Association. Most recently, Hood was recognized in 2019 by the MEECO Leadership Institute with the International Thought Leader of Distinction award.

Hood holds a Bachelor of Arts in Business Management from Walsh University and an Executive MBA from Case Western Reserve University Weatherhead School of Management.

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