CSS Corp, a global customer experience and technology services provider, and Resolve Systems, the intelligent IT automation software vendor, has announced a strategic partnership to deliver industry-specific and automated IT operations solutions that help customers achieve operational efficiency through AI and automation, according to a statement.
“Enterprises aren’t able to harness the power of automation because of distributed silos of technology-specific automation use cases. We plan to orchestrate industry-specific business outcomes by combining Resolve’s intelligent automation capabilities with CSS Corp’s deeper understanding of customers’ business and integrated IT solutions across applications, infrastructure, and platforms. The strength of both the companies across geographies, deep domain expertise in automation, advanced analytics, and insights, is complementary,” said Ajay Tyagi, Executive Vice President, CSS Corp.
Gabby Nizri, Chief Strategy Officer, Resolve Systems, said, “With the acceleration of digital transformation post-pandemic, enterprises are evaluating new operational models, reimagining their IT workflows, processes, and resource deployments under the new work-anywhere reality. In this environment, the role of intelligent IT automation is indispensable. The partnership with CSS Corp brings more than 25 years of expertise in IT services, deep knowledge, and best practices to help enterprises meet their digital transformation objectives.”
The statement added, “This partnership will leverage both companies’ resources, technologies, industry expertise, and market presence, including technical collaboration across the organizations and joint global go-to-market initiatives. This move is part of CSS Corp’s global strategy to use innovative solutions to influence business outcomes for customers by accelerating their automation journeys and addressing challenges posed by the increasing IT complexity across the organization.”
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