Tech Data, a TD SYNNEX company, a global distributor and solutions aggregator for the IT ecosystem, has announced that it has signed a Distributor Agreement with Freshworks Inc., a software company empowering businesses to delight their customers and employees. This partnership will enable Tech Data to make Freshworks’ suite of products for business solutions available in the India region.
According to a statement, under the agreement, Tech Data customers in India can now benefit from the customer and employee engagement solutions made available by Freshworks.
“We are excited to partner with Freshworks to make available intelligent customer and employee engagement software for businesses through our broader partner and reseller community in the India market,” said Sundaresan Kanappan, Vice President Next Generation Technologies & Country General Manager, India, Tech Data. “The addition of Freshworks to our portfolio of cloud solutions will enable our partners to embrace new consumption models, transform IT and drive business growth.”
“Freshworks products are designed so that users—whether they serve their external customers or internal employees—are delighted to use them,” Hérve Danzelaud, vice president of Global Channels and Alliances at Freshworks. “By partnering with Tech Data, brands in India will be able to gain actionable insight across their entire organization to help close and nurture customers for life.”
Arya has been a part of the Content & Research Team at Hrnxt.com. She is a keen observer of economic developments, emerging businesses, people in business and keeps a tab on latest happenings in the business environment.