The future of human resource management is closely intertwined with technology. HR tech is constantly evolving as new ones are entering the market. Organizations try to keep up with new trends for better efficiency. The Human Resource department is equally evolving as any other industry, it’s good to have a clue about what’s going on in this area. Here are a few trends that will dominate the industry in 2021.
Real-time performance management
In human resources, getting constant feedback on employee performance or satisfaction is yet to become a very frequent practice. The good news is, real-time performance management tools will offer managers and the human resource department more visibility into the team’s performance. Talent managers will be able to determine which employees struggle to contribute to the project and find ways to integrate them into the working environment more efficiently.
Self-service tools
The impact of self-service tools will be tremendous once they are commonplace among businesses. It can lead to higher administrative task efficiency, improved transparency — employees can see the sources of any workplace data and validate them, real-time updating for workers, boosted team morale, reduced burnout. These are a few benefits of self-service tools that we can look forward to right now.
Harassment-reporting tools
The current situation has to lead to the introduction of new human resources technologies, propelling talent managers to come up with faster, non-invasive, and more efficient ways to report sexual harassment. With the help of the new technological advancements, employees don’t necessarily have to schedule an in-person meeting to notify the management of a co-worker’s abusive behaviour. These tools are the anonymous reporting tools, messenger chats, hotlines and tools for bias identification in interviewing.
AI Adoption
While AI is regularly used today in recruiting, HR service delivery, and learning and development, in future, we can see a broader adoption timeline, in which AI expands into new areas of HR and is used as a common practice, unfolding as HR cloud technologies did, which took about a decade for mass adoption. The continuing talent shortage will force recruiters to grow ever more creative in using the latest sourcing technologies and tools to find in-demand talent. Data science and AI algorithms can help recruiters better understand which passive candidates are open to changing jobs or engaging with recruiters, for example.
Human capital management (HCM) Solutions
As business strategies and teams grow more active to maintain the pace with constant change in companies, HR technology must start providing employees with more user-friendly and efficient experiences. Although a growing amount of work in organizations is done in flat organizational structures and teams, much human capital management (HCM) solutions haven’t been built to support those structures. Introduction of HCM will ensure that the payment experience, for employees, will become more personalized, with easier ways for workers to be paid the way they want, when they want.
So can we say that we are looking towards a future where robots will be hiring humans? Well, that could be the case but for now, more and more companies are shifting towards all-in-one talent management platforms and tools. To stay among the frontrunners of the field, consider integrating an HR management tool for a better business workflow.
Anjali is studying journalism at the University of Delhi. She has had some experience in writing blogs, news posts, interviewing professionals for feature write-ups etc., and aspires to host a TV show someday soon.