Fin, a Work Insights Platform that transforms data across applications into productivity insights for enterprise customers, has announced its $20 million Series A funding round led by Coatue, with participation from First Round Capital, Accel, and Kleiner Perkins.
Fin has also brought on Evan Cummack, an enterprise SaaS industry veteran and former Twilio executive, as chief executive officer.
“In just 18 months the modern workplace went from being a tough management challenge to complete pandemonium. Knowledge workers are working from various locations and using a greater number of SaaS applications than ever before, yet the vast majority of companies are in the dark as to how critical business workflows are being carried out across all these apps,” said Evan Cummack, CEO, Fin. “A company’s greatest asset is their people. By empowering teams with insights into how specific workflow and technology combinations impact productivity, we help teams continuously learn and improve, enabling companies to achieve better outcomes and make more informed decisions about software investment and automation. Fin is reimagining the future of knowledge work and the relationship between human and software investments.”
“When our contact center agents started working from home last year, we looked for new solutions to understand productivity and maintain the high level of security that customers expect from Coinbase,” said Will Zhou, Director of Technology and Analytics at Coinbase. “Fin has provided critical insights into how we can enable a remote team during a period of rapid growth. We’ve since deployed Fin more broadly across our CX workforce.”
Arya has been a part of the Content & Research Team at Hrnxt.com. She is a keen observer of economic developments, emerging businesses, people in business and keeps a tab on latest happenings in the business environment.