Help Lightning, a provider of remote visual assistance software, has added $3 million in growth equity to its Series A funding.
The additional financing comes less than a year after Help Lightning announced its $8 million Series A led by return investor Resolve. Help Lightning added two new strategic investors in this latest round: Mumbai, India-based engineering & infrastructure conglomerate Larsen & Toubro (L&T) and Atlanta, Georgia-based Engage.
The investment will catalyze Help Lightning’s growth initiatives and further accelerate the company’s aggressive product road map, according to a statement.
“Companies across the globe have been forced to replace long-standing operations with technologies that provide an effective alternative in how on- and off-site services are managed,” said Dr. Hasit Joshipura, SVP & Head, Corporate Centre & Innovation Fund, L&T. “Help Lightning provides a powerful, more efficient alternative to small- and enterprise-level field service operations, eliminating the need for an expert to be on-site and minimizing pandemic-specific disruptions. Our investment in Help Lightning was driven by the demonstrated ROI businesses with the company’s patented remote visual assistance software and its proven effectiveness in the growing virtual assistance market.”
“The market was growing before COVID but the pandemic understandably accelerated digital transformation and has served as a global catalyst for the adoption of remote assistance software,” said Help Lightning CEO Gary York. “The market is only getting stronger as companies realize business operations aren’t going back to the way they were before, and customers see the value and outcomes remote assistance software can offer. This new growth capital of ours is a testament to the market growth and we are incredibly proud of and grateful for our partnerships with all of our investors – existing and new.”
Arya has been a part of the Content & Research Team at Hrnxt.com. She is a keen observer of economic developments, emerging businesses, people in business and keeps a tab on latest happenings in the business environment.