Voice AI company, Skit has secured USD 23 million as part of its Series B funding, to fuel growth and product evolution. The investment was led by WestBridge Capital with participation from Kalaari Capital and Exfinity Ventures, Angelist syndicate led by Aaryaman Vir Shah from Prophetic Ventures and Letsventure syndicate led by Sense AI. The capital will be used for sales & marketing, building delivery capabilities, R&D to speed up innovation and further enhance the company’s products while expanding globally.
Commenting on the capital raise, Sourabh Gupta, CEO and Co-founder of Skit said, “This investment comes when we are making strategic inroads into the US and SouthEast Asian markets. Clients and investors alike have recognized the uniqueness and superiority of our product and continue to show confidence in our growth path. The global contact center market size is expected to grow steadily and reach a value of 496 billion US dollars by 2027. To address this sizable growth, we at Skit are using voice bot innovation and our market observations to personalize caller experiences at customer contact centers, and deliver upto 50% cost reduction and superior customer experience. We are driven by the passion of our clients and our team to change the way businesses interact with their customers.”
“We are delighted to back Sourabh and Akshay as they continue to help global companies transform how customer service is delivered. Skit’s success in helping India’s largest companies, positions them well to enter the US market where there is a massive need for voice AI solutions,” stated Sashi Reddi, Venture Advisor to Westbridge Capital.
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