Firstsource Solutions Limited, a leading global business process outsourcing provider, announced the appointment of Ritesh Mohan Idnani as Managing Director and Chief Executive Officer of the company, with effect from September 1, 2023. He succeeds Vipul Khanna, who has retired from the role of MD & CEO of the company, with effect from August 31,…
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Firstsource Solutions appoints Aftab Javed as CHRO
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•Firstsource Solutions Limited announced the appointment of Aftab Javed as Chief Human Resources Officer, with effect from August 2, 2023. Aftab Javed had previously worked in Tata Consultancy Services (TCS) where he held several leadership positions across Talent Management, HR Strategy and Organizational Development. An alumni of XISS, Ranchi, he has been driving employee engagement…
Firstsource Solutions appoints Utsav Parekh to its Board
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•Firstsource Solutions Limited, a leading provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, announced the appointment of Utsav Parekh as Additional Director on the company’s board, with effect from November 2, 2022. According to the company’s exchange filing, “we hereby inform you that the Board of Directors of the Company…
Firstsource Solutions appoints Vanita Uppal to its Board
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•Firstsource Solutions Limited, a part of the RP-Sanjiv Goenka Group, is a provider of business process solutions, announced the appointment of Vanita Uppal as Additional Director on the Board of the company, with effect from May 5, 2022. According to the company’s exchange filing, “we hereby inform you that the Board of Directors of the…
Firstsource to expand operations and investment across the UK
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•Firstsource Solutions Limited, a global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, announced it will invest to create around 1,000 new jobs over the next 12 months across South Wales, the Midlands and cities in the Northern Powerhouse, a statement said. Supporting UK employment and growth Operating in the…
BPO firm Firstsource Solutions acquires American Recovery Services, Inc.
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•Firstsource Solutions Limited, a global provider of business process management (BPM) services and a RP-Sanjiv Goenka Group company, announced it has entered into an agreement to acquire American Recovery Services, Inc. (ARSI), a nationwide legal collections network headquartered in Southern California. The acquisition enhances Firstsource’s leadership in consumer debt management services by adding legal stage…
Firstsource Solutions appoints Shashwat Goenka as Vice Chairman
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•Firstsource Solutions Limited, a a RP-Sanjiv Goenka Group company, announced it has appointed Shashwat Goenka as the Vice Chairman of the company with effect from 29th July 2021. “Pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, we hereby inform you that the Board of Directors of the Company at…
Sanjiv Goenka led Firstsource acquires US-based PatientMatters
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•Firstsource Solutions Limited, a global provider of Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, announced that the firm has acquired PatientMatters, a healthcare Revenue Cycle Management (RCM) solutions provider. PatientMatters unifies disparate registration, bill estimation, and financial services with intelligent workflows and eligibility services, improving revenue realization for Hospitals. The company…
Sanjiv Goenka led Firstsource enters strategic partnership with Uniphore
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•Firstsource Solutions Limited, a global provider of Business Process Management (BPM) services and a RP‐Sanjiv Goenka Group company, announced a strategic partnership with Uniphore, the global leader in Conversational Service Automation (CSA), to utilize its platform as an important component to Firstsource’s Digitally Empowered Contact Center (DECC). The agreement centers on both Firstsource and Uniphore…
Matthew Vallance steps down as the Managing Director and CEO for Firstsource
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•It is reported that Matthew Vallance has stepped down as the Managing Director and CEO of Firstsource Solutions Ltd. Firstsource, is one of the leading business process outsourcing firms with a network of 48 delivery centers spread across US, UK, Philippines, India and Sri Lanka. The company established in 2001 has over 30,000 employees and…