In line with its ongoing evolution into a digital-led, people-driven customer experience (CX) services provider, Hinduja Global Solutions Limited (HGS), continues to make significant investments to expand its digital capabilities. The company announced two M&A developments to support its transformation journey as HGS 2.0. 1. HGS has entered into a definitive agreement to acquire a…
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HGS opens Global Customer Experience Hub in Colombia to support multilingual customer experience needs
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•Hinduja Global Solutions (HGS), a digital-led CX transformation leader for the world’s most admired brands, announced the opening of a new multilingual customer experience (CX) hub in Colombia to support customers with English, Spanish, and Portuguese CX requirements. Located in Barranquilla on the northern coast of the country, the new modern contact center location opens…
HGS appoints Pradeep Udhas and Paul Abraham to its Board
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•The Hinduja Group’s business process management entity, Hinduja Global Solutions (HGS) announced the appointment of Pradeep Udhas and Paul Abraham as Additional Directors on the Board of the company, with effect from August 25, 2022. According to the company’s exchange filing, “the Board of Directors at its meeting held today have considered and approved the…
HGS plans to set up a new delivery center in Mysuru, to hire 400 people by October 2022
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•Hinduja Global Solutions (HGS), a provider of solutions in consumer engagement, digital CX and business process management (BPM), announced that it is setting up a new delivery center in Mysuru, Karnataka. HGS expects to hire 400 employees locally by October 2022 and ramp up aggressively through the year, a statement said. Speaking about the development,…
Hinduja Global Solutions to hire 3,200 people
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•The BPO arm of the Hinduja Group, Hinduja Global Solutions is looking to hire 3,200 people in the second quarter of the current fiscal year. The recruitment plan follows the strong deal pipeline that the company sees across various segments. HGS Global Chief Financial Officer Srinivas Palakodeti stated – , “We expect to hire around…