Kapture CX, a customer support platform for enterprises, has raised $4 million from India Alternatives, a private equity fund, according to ETtech report. The Bengaluru-based startup has been expanding on-ground operations in five countries: the US, the UAE, Indonesia, Saudi Arabia and India. The company last raised funds in July—a $4 million round led by…
Kapture CX, a SaaS-based customer experience platform, has raised $4 million in a Series A funding round led by Cactus Venture Partners (CVP), an early growth-stage venture capital fund. The automation platform offers a suite of solutions for enterprise customers. The platform helps improve their customer experience by streamlining and automating customer support over calls,…
Kapture CX -a renowned SaaS-based Customer Experience platform, announced the appointment of Shella Seth as President of Sales, effective 05-06-2023 . With her appointment, Kapture CX aims to enhance its sales capabilities to strengthen its leadership position and acquire a huge market share across international markets, a statement said. With more than 2.5 decades of experience…
Kapture CX – a SaaS-based Customer Experience platform has announced the appointment of Rahul Menon as Head of Customer Support w.e.f 10th April 2023. Rahul is a cross-functional leader with expertise in BPO Operations, SaaS Technical Support and Application Support. With more than 18 years of experience, he will be responsible for developing robust departmental…