Vodafone Idea (Vi) has named Sheena Joseph as the vice president of customer service of enterprise business. Most recently, Sheena served Tata Tele Business Services as National Head – Service Assurance, Enterprise. “Sheena is a seasoned professional and brings expertise in Service Delivery and Service Assurance for B2B customers. Her knowledge in the service domain will help…
Vodafone Idea (Vi) announced it has appointed Sanjay Jolly as Executive Vice President (EVP) – Technology, Hub Operations. Prior to VIL, he was Head – Customer Operations at Ericsson. “He is a seasoned professional and has diverse experience in heading large-scale customer operations, managing comprehensive network rollout and technology transformation programs,” the telco said in…