Kapture CX, a customer support platform for enterprises, has raised $4 million from India Alternatives, a private equity fund, according to ETtech report. The Bengaluru-based startup has been expanding on-ground operations in five countries: the US, the UAE, Indonesia, Saudi Arabia and India. The company last raised funds in July—a $4 million round led by…
Tag: Sheshgiri Kamath
Customer experience platform Kapture CX raises $4 mn in Series A funding
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•Kapture CX, a SaaS-based customer experience platform, has raised $4 million in a Series A funding round led by Cactus Venture Partners (CVP), an early growth-stage venture capital fund. The automation platform offers a suite of solutions for enterprise customers. The platform helps improve their customer experience by streamlining and automating customer support over calls,…
CX platform Kapture appoints Shella Seth as President of Sales
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•Kapture CX -a renowned SaaS-based Customer Experience platform, announced the appointment of Shella Seth as President of Sales, effective 05-06-2023 . With her appointment, Kapture CX aims to enhance its sales capabilities to strengthen its leadership position and acquire a huge market share across international markets, a statement said. With more than 2.5 decades of experience…
Kapture onboards Sanchit Sood as Chief Operating Officer
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•Kapture – a renowned SaaS-based Customer Experience platform has announced the appointment of Sanchit Sood, the company’s new Chief Operating Officer (COO), effective from 9th May 2023. With more than a decade of experience, Sanchit is recognized for his ability to balance his visionary tendency with a practical flow in business. He has worked at multiple levels and…
Kapture CRM appoints Jagadeesan Kumar as Chief Financial Officer
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•Kapture CRM, a Customer Relationship Management (CRM) software firm, has appointed Jagadeesan Kumar as its Chief Financial Officer and Head of Corporate Development. His appointment comes at a time when the leading enterprise-grade, SaaS-based customer experience platform is successfully helping 1000+ brands in 16 countries to make customer service more intelligent and contextual, a statement said. After…