Exotel, Asia’s largest cloud communication platform, and Ameyo, Asia’s largest contact center platform, announced a merger. The merger creates the largest customer engagement cloud platform in the emerging markets, with a presence in 60 countries and an ARR of 40 million USD, the company said in its release. Speaking about the merger, Shivakumar Ganesan, CEO &…
Exotel, Asia’s largest cloud telephony platform, announced that it has been working with several organisations in India to move their customer call center to the cloud. Due to the coronavirus, all countries are under lockdown forcing businesses to adopt remote working as a way to contain the pandemic. This has particularly impacted the companies’ customer…
Exotel, Asia’s cloud telephony platform, has partnered with Syrow, a CSaaS company. This partnership will prove helpful to Exotel’s clients who can avail Syrow’s services to provide best-in-class support, round the clock via calls, emails, chat, etc. to their end customers. Speaking about the partnership, Exotel’s CEO & Co-Founder, Shivakumar Ganesan said, “Every business today,…