Kapture CX, a customer support platform for enterprises, has raised $4 million from India Alternatives, a private equity fund, according to ETtech report. The Bengaluru-based startup has been expanding on-ground operations in five countries: the US, the UAE, Indonesia, Saudi Arabia and India. The company last raised funds in July—a $4 million round led by…
Kapture CX – a SaaS-based Customer Experience platform has announced the appointment of Rahul Menon as Head of Customer Support w.e.f 10th April 2023. Rahul is a cross-functional leader with expertise in BPO Operations, SaaS Technical Support and Application Support. With more than 18 years of experience, he will be responsible for developing robust departmental…
Former Paytm CFO Vikas Garg’s new startup Kredmint has raised $2 million as part of its first round of funding, according to ETtech report. The round was led by startup entrepreneurs and angel investors, including Cred founder Kunal Shah, BharatPe cofounder Ashneer Grover, Junio cofounder Shankar Nath, Nearbuy founder Ankur Warikoo, and Yatra cofounder Manish…
Kapture CRM, a Customer Relationship Management (CRM) software firm, announced that Pavit Ponnanna will be stepping into the position of Head of CX (Customer Experience). With cross-functional experience of 21+ years in customer services, operations management, Pavit’s strength is customer experience and brings a deep understanding of the CX landscape, the statement said. Pavit will play…