Global digital marketing and customer service outsourcer SYKES opened its fourth centre in Hyderabad. Located at Laxmi Infobahn (LIB) in the Kokapet area, this huge workspace of close to 44,000 sq. ft. will be their 6th site in the country and the second space they’ve opened since the lockdown began.
This expansion adds another 500- seats to its existing team of 2,000 employees, accommodating its workforce in the country.
SYKES is a provider of intelligent customer experiences and serves clients and brands for varied industries, including Banking, Communication, Technology, Telecom, Retail, and Small & Medium businesses through multiple channels. The company is focused on building employee-centric facilities that promote an environment conducive to working, learning, and growing professionally in the BPO industry.
Announcing the launch of the fourth centre in Hyderabad, SYKES India’s Country Head, Mr. Dishant Bhojwani, said, “Amidst the pandemic, SYKES India has experienced rapid growth based on servicing strategic clients who have played important roles in supporting customers during the global lockdown. Their explosive customer growth has fuelled our business, which has required Sykes’ continued expansion in the country to keep pace with demand. We have a strong focus in India and despite the challenges of operating during the pandemic, we still managed to nearly double our employee count from 2019. And yet, we believe that we are still early in our growth journey. We are committed to supporting the community by providing opportunities for top talents, and giving them the chance to work with world-class teams all over the globe.”
SYKES is a digital marketing and customer service global outsourcer, providing customer-engagement services to Global 2000 companies. It has operations in the United States, Canada, Latin America, Europe, Middle East, Africa, Asia and Australia. It provides quality support in various industries, primarily in technology, financial services, healthcare, communications and transportation & leisure. SYKES has more than 40 years of experience in the industry.
Arya has been a part of the Content & Research Team at Hrnxt.com. She is a keen observer of economic developments, emerging businesses, people in business and keeps a tab on latest happenings in the business environment.